Log in

No account? Create an account

Previous Entry | Next Entry

Insane day

Wow... One in the morning and I'm just now getting home from work. I started out pretty late today, due to some scooter issues... showed up at work around 11:30ish. Things were normal for about an hour, and then a really really important server died a horrible and unrecoverable death. This server, of course, is a mystery to everyone in the department except for me, so I'm responsible for it. After trying desperately to resurrect it for most of the day, I finally had to admit defeat and put in a new hard drive, and then start rebuilding all the stuff that was on it. Unfortunately, there was no backup, so I basically have to rebuild all this data out of my head, trying to pick out the brain cells containing pertinent data, which haven't been killed by alcohol or chemicals. Ugh.

So I toiled away on this until about 9pm, when Liz called to tell me that she'd forgotten her keys at work, and was on the bus on the way home. She needed to get her spare keys because she had to take friends to the airport. So I rode home at ludicrous speed, gave her the keys, and then rode back to work at insane-o speed. It was fun. I worked on the server a bit more, and then got distracted into helping Todd with his tech support call.

I feel sort of bad because I told Todd that his demeanor with this super highly important partner (the kind of partner that's going to make or break our company) was disgusting. I explained to him that when he's trying to walk someone through a task, and they're not getting it as much as he'd like them to, he gets kind of snippy and short tempered and lets his frustration through in his voice. It was driving me nuts. After doing tech support for so many years, I'm super-sensitive to this kind of thing. I think that you need to show super-human patience in these kind of situations and never let the person feel stupid or like they're frustrating you. I helped him as much as I could and I tried to take over a lot of the hellish parts of the customer interaction, like walking him through the difficult stuff and helping him troubleshoot. And for as much as I like to talk shit to Todd, I tried to be gentle about telling him how he was being a dick, but I still feel kinda bad. It was actually the second time today I was telling him that he's like that (he asked earlier why someone who used to work there didn't like him). I guess that's gotta be pretty harsh to hear from your co-workers, but he didn't really get too upset. Still, tomorrow I think I'll talk to him again and tell him some stuff I think is cool about him, and I'll offer to help him work on his support skills. That'll be a pretty good deed to balance out all this hatred and intolerance I've been spewing about lately.

Anyway... after working with Todd and his customer for a few hours (and having various political discussions with him and another co-worker inbetween calls), I worked on the server even more. I got it to the point where the department can get back to testing, which is a good thing, but there's still at least a couple days worth of work left to do on it. Sucks.

As I was getting ready to leave, my news agent thingy popped up with news of yet another suicide bombing in Israel. At the same time, Todd's customer, who is in Tel Aviv and was on speakerphone found out. It was interesting to hear the perspective of someone who lives there as they experienced it. Sort of voyeuristic and now, because I had spent the evening with this person, it was a little more meaningful. They deal with this every day. And even though the threat of getting blown up just going to work is about the same as the threat of catching a cold, they just deal with it and keep going. It's eerie. When he found out, he sort of gasped, then explained to us what he was distraught about. He sort of paused for about 8 seconds, and then said "Well... Ok.... So you wanted me to try to log in now?" Creepy. Anyway.. the point of this story is that I don't think I know enough about this fight between Israelis and Palestinians and what the U.S.'s role in it all is (because I KNOW that we're probably involved somehow) and I need to start paying attention because even though it's happening halfway across the world it seems pretty fucking significant and I feel like I should figure out who to root for. Ok... not really who to root for, but I should at least know what I want the outcome to be. Christ.

After that, I drove home on the wet streets. It was nice because it was so late that there were no cars out. But, the streets were wet, so I took it easy which, combined with the cold and the quiet, made for a really nice ride home. I fucking LOVE riding scooters and motorcycles. If I ever die while riding a scooter or motorcycle, don't feel bad for me. Be glad that I got to go out doing my favorite thing.

Good night.


( 10 comments — Leave a comment )
Oct. 10th, 2002 09:26 am (UTC)
don't feel bad for me
i'll try to remember that steve. thank you for the reminder.

Oct. 10th, 2002 08:24 pm (UTC)
you are beyond the doubt one of the most decent human beings i've had the privilege to know...
Oct. 10th, 2002 10:46 pm (UTC)
Grazi. A lot of it comes from my dear ol' mutha, you know.
Oct. 10th, 2002 09:59 pm (UTC)
you have our thanks
Yah you rock. Thanks for fixing that and spending all day today working on it to. I got passed a admin account on that particular server today. I must go forth and figure out how it all works so you won't be the one to always get stuck with it.. I just gotta remember all that datacom stuff Attachmate taught me.. they actually taught me to read TCP/IP packets and crunchy crap like that.. but that was '93 and the whole "if you don't use it, you lose it" thing definitely applies there. It's all in my grey matter somewhere.. if you think of Reverend Jim (C. Lloyd) from Taxi.. you'll get a good idea of how well my memory recall works.

You should talk to our prop guy CR.. he lived in Israel as kid. He can quote you chapter & verse of Israel history & all that.. you just have to sift through the rants a little for the info sheathed within.
Oct. 10th, 2002 10:44 pm (UTC)
Re: you have our thanks
Thanks for the kind words, Fletch. I remember that CR talked about how he spent his childhood in Israel. Not sure I'm ready for the perspective that he'd have to offer just yet. After I sift through the news a bit and understand better what's going on, I will be sure to see what he thinks of it all, though.

As for the demonic server. Your admin account is currently gone, because we had to rebuild it again today. Remind me tomorrow and I'll fix it. Don't sweat learning too much about it though. As much as it sucks to have to drop everything when it breaks down, it's very much a "too many cooks" sort of thing. But, if you ever want to learn how it works, I'll show you.
Oct. 11th, 2002 11:59 am (UTC)
Re: the mideast conflict
for a real insight and history of the situation, you should ask an expert...el jefe the editor...he knows this news inside and out and deals with that population as part of the coverage he provides his readers...
Oct. 15th, 2002 10:04 am (UTC)
Get Some Time Together
Ok dude, if you want to get informed about the mid-east get yo' izzznass ready. All you got's to do is get a few hours together (along with some refreshments) and give me a call. Prepare for a whippet fueled apocolypse when I get going. That's all I got's to say about dat.

Oct. 15th, 2002 11:00 am (UTC)
Re: Get Some Time Together
Ok... I'm in. Although I know that when you get going on this, heads be rollin' and shit.
Oct. 15th, 2002 10:04 am (UTC)
Get Some Time Together
Ok dude, if you want to get informed about the mid-east get yo' izzznass ready. All you got's to do is get a few hours together (along with some refreshments) and give me a call. Prepare for a whippet fueled apocalypse when I get going. That's all I got's to say about dat.

Oct. 15th, 2002 01:35 pm (UTC)
Mideast conflict
Check out
for a decent history of the situation, realaudio clips for easy consumption.
( 10 comments — Leave a comment )